taken from music.cornwarning.com

Yahoo! news had an article this morning about the worst 5 airlines. It was based on the Airline Quality Rating report of 18 airlines. They were graded upon their services, food, parking, lines, baggage, lost and found, customer service, and etc. They were as follows:
5. US Airways
4. American Airlines
3. Alaska Airlines
2. United Airlines
1. Delta


The results didn't surprise me at all. I had the worst experience with United Airlines and I am glad they are ranked at the second worst. One thing I learned was never travel with a pet with any of these airlines. When my mom and I traveled to New York two years ago, we took our little dog with us because we needed a dog for our business trip. We had never traveled with a pet before and didn't know the rules. We had no trouble with lines and getting our baggage but the flight attendants are beyond rude and classless. Little Olive was having an anxiety attack while flying because this was also new to her and my mom peeked her little head out of the dog bag for 3 minutes so she could get some air.
Next thing we know, the flight attendant comes yelling and screaming and waking everyone up on board. Of course, I defend my mom in the situation and some nasty words were exchanged. Then another flight attendant came and yelled at us and the whole time they ignored us. They didn't once give us water once and snuffed us everytime they walked by. I finally got some guy to get us water but I will tell you this: I will NEVER EVER fly United again. What I have experienced with flying, Jetblue and Southwest are better picks for airlines.